Accessibility Policy

We are committed to making this website accessible to the widest possible audience, including people with disabilities and those using assistive technologies.

We aim to provide a website that is clear, easy to navigate and usable across a range of devices, browsers and access needs.

This website has been designed and developed with the aim of meeting the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.

These guidelines explain how digital content can be made more accessible for people with a wide range of needs, including visual, hearing, physical, speech, cognitive and neurological disabilities.

We aim to support accessibility by:

• using clear and consistent page structures;
• providing meaningful headings and link text;
• supporting keyboard navigation;
• using sufficient colour contrast;
• providing text alternatives for meaningful images;
• ensuring content can be enlarged without a loss of information or functionality;
• designing forms and interactive elements to be understandable and usable; and
• considering compatibility with common assistive technologies.

Some parts of the website may not yet fully meet WCAG 2.2 Level AA requirements.

In particular, the website contains video content that may not currently include all appropriate accessibility features. Some videos may not have:

• accurate captions or subtitles;
• full text transcripts;
• audio descriptions; or
• accessible alternatives for important visual or audio information.

Where possible, we will provide accessible alternatives or improve existing video content as part of our ongoing accessibility work.

Some older content, documents or third-party features may also be less accessible than newer parts of the website.

This website is a work in progress. We are continuing to review its content, design and functionality and will introduce further accessibility improvements throughout 2026.

This work may include:

• reviewing and updating video content;
• improving captions, transcripts and alternative formats;
• addressing issues identified through accessibility testing;
• improving the accessibility of documents and downloadable content;
• reviewing third-party tools and embedded content; and
• providing accessibility guidance to staff responsible for publishing content.

Accessibility will be considered as part of future website updates and the development of new content and functionality.

The website may include content, tools or services supplied by third parties, such as embedded videos, maps, forms or external platforms.

Although we aim to use accessible third-party services wherever reasonably possible, we may not have full control over their accessibility. We will continue to review these services and consider alternative solutions where significant barriers are identified.

Should you experience difficulty accessing any part of this website, please contact us.

Please provide details of:

• the page or content you were trying to access;
• the problem you experienced;
• the device, browser or assistive technology you were using, where relevant; and
• the format or support that would help you access the information.

We will review the issue and, where reasonably possible, provide the information in an alternative format or make an appropriate improvement to the website.

This accessibility policy will be reviewed as the website develops and as further accessibility improvements are completed. It may also be updated following accessibility testing, user feedback or changes to relevant guidance and standards.

Should you experience an accessibility issue, require information in an alternative format or have suggestions about how we could improve the accessibility of this website, please contact us.

When contacting us, please include the web address of the page or content concerned and a brief description of the problem you experienced. This will help us investigate the issue and respond appropriately.